All Continental USA orders (Lower 48) qualify for complimentary 2-day shipping and require a signature upon receipt.
We offer overnight shipping for $50 and Saturday delivery for $70 within the Continental United States Only.
We insure all packages against theft and accidental damage while in transit. Once the package is delivered and signed for, we are no longer responsible.
Please note that you are responsible for ensuring that an adult is available at the delivery address to sign for the package.
We are unable to ship to PO Boxes or military and diplomatic APO/FPO/DPO addresses.
Orders are usually processed within 24-72 hours of receipt. Some chains we make may take longer but this will be specified on each listing.
We will contact you via email if there are any issues with your order.
All international orders will be subject to shipping charges, taxes, customs, duties, and fees based upon the destination country and the item(s) ordered.
The recipient of the shipment is the importer on record in the destination country and is responsible for all import fees.
For high value orders, a representative from Stephanie Windsor will contact you to arrange delivery.
In placing an order, you authorize Stephanie Windsor to designate a carrier to act as your agent with the relevant customs and tax authorities in the destination country, to clear your merchandise, process and remit your actual import fees for your item(s).
If you refuse a shipment from Stephanie Windsor, you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package fully insured back to Stephanie Windsor.
Please CONTACT US with any questions pertaining International Shipping.
StephanieWindsor.com does not process orders and ship fine jewelry on Friday or weekends or holidays observed by the company.
Stephanie Windsor will be closed on the following American national holidays: